Frequently Asked Questions

Please reach us via the "Contact Us" form below if you cannot find an answer to your question.

The rack rail feels too tight for the rack screw. Am I using the right rack screws?

As long as you're using a #2 phillips bit or screwdriver with 10-32 rack screws, it will clear the powder coating on the rack rails & turn freely after about 2-3 turns.

What is the assembly process like?

View the included instructions & read carefully. Or visit our YouTube channel for a visual build of the product you purchased.
https://www.youtube.com/channel/UC4n8SGTN6mTC7yJFmVBVTNQ

Will my keyboard fit?

Please view the product spec sheet located on the product page for any spec related questions.

I would like to place an order. Where do I go?

Visit our dealers page on our website to see who carries RAB Audio products.

Can I get an estimate on shipping costs?

Estimates can be given by the dealer you purchase from as well as other shipping questions.

How do I cancel an order?

Please contact your dealer for help in this matter.

Where is my shipment?

Please contact your dealer for any shipping related questions.

Frequently Asked Questions

Questions regarding shipping, orders, or orders placed are handled by our dealers.

Contact Us

Our office hours are Monday - Friday 7AM - 3PM (EST). You can expect a reply by the following morning at the latest. Please check your spam folder if you do not see a reply. We will not have shipping information on your order. Please contact your dealer.

RAB Audio Incorporated

Frequently Asked Questions

Questions regarding shipping, orders, or orders placed are handled by our dealers.

Contact Us

Our office hours are Monday - Friday 7AM - 3PM (EST). You can expect a reply by the following morning at the latest. Please check your spam folder if you do not see a reply. We will not have shipping information on your order. Please contact your dealer.

RAB Audio Incorporated

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